|Recommended: YesWalter g cabrera — thank you for the good work you have done everything is excellent
Hi Walter, we are so proud to hear you have had such a positive experience with us. Welcome home!
|Recommended: YesAC review — excellent staff and very nice apartment
Hi David, we are so happy to hear you have had a positive experience in your new apartment home and our team has provided excellent customer service. Welcome home!
|Recommended: YesIt has been a Welcoming Experience — My wife and I wanted to wait a few months before giving an honest review of our stay here at AlfaCharlie. We moved crossed country and prior to us choosing this location, we did an extensive research on the location and a few properties. A few months prior to us even choosing to live here, Wick, who is the property assistant manager took the time and met with us personally to give us a virtual tour of the property and a better understanding of the location. He was very thorough and gave us all the information we needed on the apartment. That itself speaks volumes of the care in customer service that the staff here provides. Since day one, Lisa, Wick and John John is the Maintenance Supervisor have been phenomenal. Any issues with any minor or major detail have been addressed almost immediately. WE have no noise complaints in our apartment, I would say there is room for improvement in the cleanliness and enforcement of neighbors picking up after their dogs and themselves. They throw trash, dog poop and stuff like that. The construction are is coming along and poop cans are coming up but neighbors and people are just who they are. John our maintenance gentle man, he's out there every single morning even on weekends picking up the trash around the parking lot areas and doing what he can. We have had a few valet trash pick up day delays but don't expect anything major. This apartment complex amazing and would definitely consider it. So far the neighbors are keeping it a good place to live in. The staff is doing everything they can to make it a clean and safe place to reside in.
Hi Sara, we are honored to receive such positive comments from you. We are proud to serve you every day and very grateful to have you in our community. We are so happy to hear your transition to Denver and our community has gone smoothly and that we've been able to provide excellent customer service along the way to help with your transition. We are here for you if we can do anything else to ensure you continue to love your home!
|Recommended: YesExpectations — it's great to be able to find a place to live and that the staff is really willing to help you and answer your every question. the facilities are really cozy
Hi Juan, we're so happy to hear you are loving your new home at AlfaCharlie! If we can do anything at all for you, please don't hesitate to reach out.
|Recommended: YesGreat community — Love AlfaCharlie. Great community, new units.
Hi Ramon, we're thrilled to hear you love it here at AlfaCharlie. Welcome home!
|Recommended: YesLove it — Loved the move in experience and my new apartment
Hi Jade, we're so glad to hear you are loving your new home at AlfaCharlie. If there is anything else we can do to ensure you have a smooth transition to our community, please don't hesitate to reach out.
|Recommended: YesRaised my standards for apartment living — My husband and I absolutely love living here. Everything has a clean look to it and the community is very pleasant. I haven’t used the amenities yet, however I’m super excited to The only thing I’d like to say is the staff seems to be pretty busy. It’s a little difficult to reach them on the phone and I haven’t always gotten a phone call back when I leave a voicemail. Other than that we love it here.
Hi Emma, we're glad to hear you are loving your new home and are excited about our amenity offerings. We sincerely appreciate your patience while we adjust to our expanding community. We are working diligently to ensure our residents and guests receive excellent customer service and understand your frustration with not being able to get a hold of us. If you have any outstanding needs, we will be in touch shortly!
|Recommended: YesAmazing Apartment Homes. — I enjoy staying here. I just wish they would answer the phones more in the office.
Hi Dewan, we're glad to hear you are enjoying your new home. We sincerely appreciate your patience while we adjust to our expanding community. We are working diligently to ensure our residents and guests receive excellent customer service and understand your frustration with not being able to get a hold of us. We will be in touch shortly!
|Recommended: YesFront door to building does not close all the way. Not safe for now. — Please secure main entrance to building 3. Door does not lock. 1 st floor entrance needs clening.
Hi Jaime, thank you for bringing this to our attention! We are aware of your concerns and are actively working on a solution. We appreciate you! If we can do anything else to ensure you are comfortable in your new home, please email us and we're happy to help.
|Recommended: YesThe best this far — My moving day started horrible, at the end of the day the staff made sure we was ok, The staff is so friendly and seem to know things. I am very impressed.I love my new home and neighbors
We're very glad to have you as a resident, Lashanda! We're sorry the day started rocky, but we will be working hard to keep your experience on an upward trend from here on out. Welcome home!
|Recommended: YesKelsey Mcwhorter — The unit is beautiful and well kept. And Wick in the leasing office has been nothing short of amazing. So kind and helpful, he made the moving process as easy as could be
Thank you for sharing your experience, Kelsey! Welcome home to AlfaCharlie!
|Recommended: YesSo far so good — Just moved in, Had a few bumps on the road during the moving process, but all got figured out and we love it
We love that you love it! We're looking forward to providing you with a wonderful living experience in our community. Welcome home!
|Recommended: YesAwesome — Helped us move in asap Treated us very well
It has been our pleasure to help take care of your needs! Welcome home!
|Recommended: YesAwesome — We have a great apartment and they made sure we had a good apartment
We're so glad to hear that you think your apartment is great We're so happy to welcome you home to AlfaCharlie!
|Recommended: YesAntommyniHouse — I need more time to recommend other people to move in here but till now everything was been great so thanks
It's great to hear that you have had a great experience so far, and our team is here to help maintain that level of customer service moving forward. Thank you for sharing a rating!